Connect your helpdesk, add your knowledge, and let CXsimple handle the drafting.
One-click OAuth. CXsimple installs a sidebar widget automatically.
Upload FAQs, policies, and product info. Set guidance rules for tone and edge cases.
New tickets get an AI draft in seconds. Your agents approve, edit, or reject without leaving Gorgias.
CXsimple reads the full ticket thread and drafts a personalized reply in seconds, right inside the Gorgias sidebar.
Not just text — CXsimple suggests refunds, subscription changes, and other actions via Gorgias macros.
Every draft is reviewed before sending. Approve, edit, or reject with one click. Your agents stay in control.
Out-of-stock items, holiday promos, shipping delays — add time-bound knowledge that auto-expires.
Replay the bot against historical tickets to fine-tune before going live. Zero risk.
Built for agencies. Each client gets their own workspace with isolated knowledge, guidance, and billing.
Start your 7-day free trial. No credit card, no commitment. See results on your first ticket.